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Why CC go to trial

Community Beginner ,
Nov 30, 2020 Nov 30, 2020

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On November 7 I redeemed code 1 year CC subscribtion. Everything was fine until this morning. Today all aps went to trial mode. In my account no information about subscription. When I try to redeem my code there is warning "This code has already been redeemed."

Help!

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correct answers 2 Correct answers

LEGEND , Dec 01, 2020 Dec 01, 2020
Your Friend, and I use the word friend as Not a Friend, gave you a counterfeit code. You'll need to actually buy a subscription plan to continue to use Adobe software.

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LEGEND , Dec 01, 2020 Dec 01, 2020
You were - if this is one of the many criminal fake sites - using something which the seller stole from Adobe - often using stolen credit cards. Adobe, rather than making a legal fuss, just seem to close down the account as if it never existed, which is probably better for everyone. Some people get a couple of months, some less than a day. 

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LEGEND ,
Dec 01, 2020 Dec 01, 2020

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May I ask where you purchased it and what it cost? I ask because, sad to say, there are a lot of criminals selling fake subscriptions, which may run for a few days or weeks before Adobe block them. That is the most likely cause of this - but not the only cause. 

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Community Beginner ,
Dec 01, 2020 Dec 01, 2020

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This code was a gift from a friend. I will ask him where he got it. But even if this is a "wrong code", why didn’t I receive a letter with a proposal that "the code you are using will be blocked". Or letter could come after blocking. Now it's looks like I didn't use any code at all.

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LEGEND ,
Dec 01, 2020 Dec 01, 2020

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Your Friend, and I use the word friend as Not a Friend, gave you a counterfeit code.

 

You'll need to actually buy a subscription plan to continue to use Adobe software.

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LEGEND ,
Dec 01, 2020 Dec 01, 2020

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You were - if this is one of the many criminal fake sites - using something which the seller stole from Adobe - often using stolen credit cards. Adobe, rather than making a legal fuss, just seem to close down the account as if it never existed, which is probably better for everyone. Some people get a couple of months, some less than a day. 

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Community Beginner ,
Dec 02, 2020 Dec 02, 2020

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The code was purchased on highly suspicious site. Today I bought a subscription on the official Adobe website and everything works perfect again! The topic can be closed. Thanks everyone!

 

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