Why did I just spend 30 minutes trying to sign in my Adobe account?

New Here ,
Jul 12, 2021 Jul 12, 2021

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Tried to open Photoshop. It had to quit because I was signed out (I hadn't).
Signed it to my account using Account Access app.
Tried to open Photoshop again. It had to quit because I was signed out.

Tried again to no avail.

Restarted computer. Signed in again and again ETCETERA until it finally "stuck" signed in (up until now).

What the hell is going on?

macOS Mojave 10.14.6
the only other place I ever signed in was my iPhone to use Photoshop Express last month.

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Account management

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correct answers 1 Correct answer

Adobe Community Professional , Jul 12, 2021 Jul 12, 2021
Adobe Community Professional ,
Jul 12, 2021 Jul 12, 2021

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New Here ,
Jul 12, 2021 Jul 12, 2021

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thank you. I had actually found that first topic you linked but there was no opm.db under my ~/Library/Application Support/Adobe/OOBE/

so far the problem was solved by itself, but reading through the forums + google I'm afraid this is going to happen again, and at a critical situation.

 

I miss the days when you purchased software and it was yours and it could run with no internet connection.

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Adobe Community Professional ,
Jul 12, 2021 Jul 12, 2021

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You may do that with Photoshop Elements http://www.adobe.com/products/elements-family.html

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