Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Why did the price of the subscription went up from £31.27 to £52.13?

Community Beginner ,
May 05, 2020 May 05, 2020

My subscription restarted itselt in February and only now I noticed that the price almost doubled? Why is that? I have been a customer for many years and no one has warned me about it. It doesn't feel fair. 

1.2K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , May 12, 2020 May 12, 2020

Thank you for your respone ProDesignTools. I actually contacted them soon after writing this post and got the previous price back straigh away which was very nice.

Translate
Community Expert ,
May 05, 2020 May 05, 2020

Hi, which plan do you have? All Apps? For individuals or teams?

 

Are or were you a student, teacher or staff member at an education institution?

 

What country are you in – it sounds like perhaps the UK?

 

Have you tried asking your question to Adobe Customer Care directly? They could tell you what happened:

 

https://helpx.adobe.com/contact.html

 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 12, 2020 May 12, 2020

Thank you for your respone ProDesignTools. I actually contacted them soon after writing this post and got the previous price back straigh away which was very nice.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 13, 2020 May 13, 2020
LATEST

Glad to hear it, and thanks for letting us know.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines