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why i pay more than others pay in other countries!!!

Community Beginner ,
Sep 25, 2023 Sep 25, 2023

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I need to know how come I pay almost 900EGP every month while most of the people I know pay between 120EGP and 300EGP per month only by changing the country 
if that's okay then why am paying while I can change the country and pay like everyone else !!!!!!!

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Account management , Billing

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correct answers 1 Correct answer

Community Expert , Sep 25, 2023 Sep 25, 2023

i'm not sure you can be helped, but you could contact adobe support. you may need to use twitter, but there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer th

...

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Community Expert ,
Sep 25, 2023 Sep 25, 2023

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The country associated with your adobe id must match the store you purchase from and must match the payment address or you won't be able to complete your purchase.

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Community Beginner ,
Sep 25, 2023 Sep 25, 2023

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it\s easy to do such a thing most of Egyptians make turkey or lebanon and pay less than i pay so why won't i do that same as them !?

youtube is full or tuts on how to do so !! so i need to know why should i keep pay that much while i can pay less ?!

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Community Expert ,
Sep 25, 2023 Sep 25, 2023

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i'm not privy to adobe's pricing decisions (and doubt you can contact anyone that does know and is not subject to an nda).

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Community Expert ,
Sep 25, 2023 Sep 25, 2023

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Adobe Resellers for residents in Egypt:

https://adobe.my.salesforce-sites.com/PartnerSearch?

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Sep 25, 2023 Sep 25, 2023

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I already contacted few of them 

Even some of who I contacted told me to use a cracked version and they can provide it in a cheap price 

Yet again my concern is about people who's from the same country am in 

And they get Adobe products in a legal way direct from the website but they pay way less than me by only selecting another country while they pay 

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Community Expert ,
Sep 25, 2023 Sep 25, 2023

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i'm not sure you can be helped, but you could contact adobe support. you may need to use twitter, but there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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