I followed the instructions here in order to swap my primary with my secondary email address, as I will no longer use the first one. Turns out, I still get the infamous
I logged out, I tried even a third email address so I could swap it again, but guess what I found:
Right.... Thanks Adobe, I can't wait for the day a competitor jumps in and lets you know that 1 on 1 customer support is essential.
Does anyone have a solution for this? I mean, just asking, as even with paying the Cloud subscription (not cheap) I don't have the right to talk to an Adobe agent... none of us can, unless we have an enterprise account. Too poor, huh?
Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser): https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window. Type "Agent" in the chat box to bypass the chatbot and be connected to a person.