Hello, I am currently using the student annual plan, but I would like to terminate the annual plan because it is no longer used in the cost and class. I know that cancellation of the annual plan in the middle will result in penalties, but I would like to ask if there is a way to reduce the penalty fee because it is too burdensome.
As mentioned you need to contact support only they can help you in such a matter. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled. https://helpx.adobe.com/contact.html?rghtup=autoOpen Type AGENT to avoid bots and talk to a human. Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers https://tinyurl.com/y7cfrr7y -Manan