Wow.. stuck for a year. Did not know that. <profanity removed>

New Here ,
Jun 25, 2021 Jun 25, 2021

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I thought I only had to pay per month as I used the softwares. Now that my project is done, I wanted to take it break in my subscription and maybe return later, but it shows that they will charge me if I cancel my subscription, which is for a year?? <profanity removed> That should've been VERY clear from the beginning.. now Im stuck with 120 sek every month for softwares that I dont even use anymore or need.

 

Thanks Adobe. I will NEVER EVER again consider being a customer of yours once this subscription ends. 

 

 

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Account management , Billing

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Adobe Community Professional ,
Jun 25, 2021 Jun 25, 2021

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New Here ,
Jul 08, 2021 Jul 08, 2021

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I have the photography-plan. English is not my main language so I dont know what "annual" means, but It says "monthly pay" after that so I thought I pay every month, ok cool. But not that I must be stuck one full year with a penalty if I want to stop. Trust me, I will NEVER again support Adobe, with any software. Never ever. I will gladly buy the Affinity softwares instead for a fraction of the price. This was a robbery. To hell with Adobe. I can not afford this anymore!!

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Adobe Community Professional ,
Jul 08, 2021 Jul 08, 2021

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LATEST

Google Translate is FREE, you know.

12 months = Annual = Årlig = 12 månader

 

Next time read the TERMS you agree to before you say yes. If you don't understand the Terms, ask an adult friend or family member to help you. 🙂


===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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