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Wrong email

New Here ,
Dec 02, 2020 Dec 02, 2020

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Hi,

I purchased a discounted subscription plan and when i finished the payment i noticed that the wrong email was used (a non-existing email). I cant access this account because the email doesnt exist and so i cant make use of the subscription plan. Can i get it to switch to my actual adobe email? If so, how?

 

Thanks.

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Account management, Billing

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Adobe Community Professional ,
Dec 02, 2020 Dec 02, 2020

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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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