ya pagué mi suscripción pero al momento de iniciar a usar los programas me sale solicitar permiso

[laura_baqueroo]

ya pagué la suscripción anual de todos los programas y ya los descargué en mi equipo, pero al momento de iniciarlos me sale como si no tuviera ningun plan o si tuviera que pedir permiso 

[kglad]

did you first install the cc desktop app and use it to install your cc apps?

if yes,

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

below are solutions some users reported:

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

if that fails, change the install location

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop">

[sprinklr-integration-user]

Hi @laura_baqueroo,

As  per your account details, you have an active subscription for Adobe Creative Cloud all apps which is 1 day old. Did you follow the steps listed in the suggested articles by @kglad? 

Looking forward to your response.

Thanks,

Shivangi