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Yearly plan instead Monthly plan

New Here ,
Apr 12, 2021 Apr 12, 2021

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Hi there,

 Our company have monthly subscription for the ADOBE Acrobad DC but its too many invoices during the year, instead we would like to pay for a YEARLY membership but on my dashboard this is not possible. Please, how to proceed?
 
Otherwise will cancel the subscription due its too much hassle therefore very expensive to pay for accountant in Norway and every invoice counts… imagine 12 invoices every months from 50 different suppliers? Means 600 invoices a year to upload in the system and do all the accounting procedures.

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Community Expert ,
Apr 12, 2021 Apr 12, 2021

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Apr 12, 2021 Apr 12, 2021

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Don't you have a Teams / Enterprise account?  Ask your admin to contact your Adobe rep about changing the billing terms from monthly to annual.  Fellow product users cannot help you with an account problem.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Apr 13, 2021 Apr 13, 2021

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Just cancel the monthly subscription and start a yearly one the next month. It's also cheaper...

To cancel your current subscription:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

To start a new one:

https://acrobat.adobe.com/us/en/acrobat/pricing.html

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