Why am I trapped in a one year commitment? Does this company not make enough from subscription fees from government and commerical contracts and subscriptions that they have to trap other average users in un-cancellable commitments?
I had to have this software to insert ONE signature. I figured that no big deal I will cancel before the end of the trial subscription. Well I had to go on an active duty deployment and couldn't cancel; I tried to call every call goes straight to a busy/disconnected tone. I figured that Adobe was a big enough company, they may work with me once I am able to cancel. To my suprise, they are not.
I don't need this software or want it, please help me out here. but probably not since... well the title says it all.
Because you agreed... When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you enter your credit card number to buy a subscription... See this page for more information, including a yellow highlited section from the subscription page https://community.adobe.com/t5/account-payment-plan/cancellation/m-p/12153645
This space is provided by Adobe, but it is not Adobe support Sorry, nobody here can help with an account or payment problem This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups -you MUST also allow 'cookies' in your web browser for the link to work This link will go directly to the chat option Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent without the quote " " marks https://helpx.adobe.com/contact.html?rghtup=autoOpen - or https://helpx.adobe.com/contact/phone.html . Adobe does NOT do support by email, so beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730