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Your plan was canceled. Confirmation #. Check your email for more details.

New Here ,
Jun 25, 2020 Jun 25, 2020

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 "Your plan was canceled. Confirmation #. Check your email for more details."

 

Anyone else notice that Adobe isn't communicating "Confirmation #" for cancellations?  The email doesn't contain an identifier either.

 

<Profanity removed by moderator>

 

 

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correct answers 1 Correct answer

Adobe Community Professional , Jun 26, 2020 Jun 26, 2020
check your account to verify your subscription (or cancellation) is what you expect, https://accounts.adobe.com

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Adobe Community Professional ,
Jun 26, 2020 Jun 26, 2020

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check your account to verify your subscription (or cancellation) is what you expect, https://accounts.adobe.com

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Adobe Community Professional ,
Jun 26, 2020 Jun 26, 2020

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kglad is correct.  You have 24/7 access to your Adobe account portal to view your plan details, support cases and invoice history. 

 

There is so much e-mail spoofing going on lately, you can't believe everything that lands in your inbox. Maybe it's real, maybe not.

 

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Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!
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3 Easy Ways to Identify Genuine Adobe Staff
https://tinyurl.com/10791730

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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