Your update November 2021 has made my 2017 Mac book pro useless

New Here ,
Dec 14, 2021 Dec 14, 2021

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My 2017 Macbookpro now crashes...... refund please!!!   I am a professional editor but now my client won't pay me me because your update now crashes my Mac...... refund...... not worth $60 a month.  You have cost me money and a client. Thanks. Ok where do I insert the 120 curse words.........................................

 

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correct answers 1 Correct answer

Adobe Community Professional , Dec 14, 2021 Dec 14, 2021

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Adobe Community Professional ,
Dec 14, 2021 Dec 14, 2021

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This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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