Highlighted

Прошу удалить этот аккаунт, вернуть деньги и отменить подписку

New Here ,
Aug 20, 2020

Copy link to clipboard

Copied

Hello. On August 16, 2020, money was withdrawn from me in the amount of 598 p 80 K order number: REMOVED. And also issued an invoice for the amount of 2917 p 20 K for the month starting from September 16, 2020. Why did you withdraw money from my husband's card without my confirmation? My email address is as follows: REMOVED Why did you change my address to this one: REMOVED? This mailbox doesn't even exist. How is it possible to withdraw money or issue an invoice with a non-existent mailbox? I am asking you to refund me the money from my account

SERGEY TENIKOV. And delete this account

 

[personal information removed for your protection]
[This is a public forum, not Adobe support, please do not post personal information]

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Topics

How to

Views

37

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Прошу удалить этот аккаунт, вернуть деньги и отменить подписку

New Here ,
Aug 20, 2020

Copy link to clipboard

Copied

Hello. On August 16, 2020, money was withdrawn from me in the amount of 598 p 80 K order number: REMOVED. And also issued an invoice for the amount of 2917 p 20 K for the month starting from September 16, 2020. Why did you withdraw money from my husband's card without my confirmation? My email address is as follows: REMOVED Why did you change my address to this one: REMOVED? This mailbox doesn't even exist. How is it possible to withdraw money or issue an invoice with a non-existent mailbox? I am asking you to refund me the money from my account

SERGEY TENIKOV. And delete this account

 

[personal information removed for your protection]
[This is a public forum, not Adobe support, please do not post personal information]

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Topics

How to

Views

38

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Aug 20, 2020

Copy link to clipboard

Copied

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...