契約解除しますのでプランを出して下さい

New Here ,
Dec 02, 2020 Dec 02, 2020

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今契約しているプランが重複している物がある様なので1000円のプランを解除して下さい。

 

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Most Valuable Participant ,
Dec 02, 2020 Dec 02, 2020

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

 

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Adobe Community Professional ,
Dec 02, 2020 Dec 02, 2020

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Hello,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Advisor ,
Dec 03, 2020 Dec 03, 2020

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こんにちは

 

こちらはユーザー同士で助け合うことを目的としたフォーラムですので契約関係には対応出来ません。

以下のページ右下のアイコンからチャットでAdobe社に直接相談してみて下さい。(平日9:30-17:30です)

https://helpx.adobe.com/jp/support.html

 

あと、今回書き込まれたのは英語フォーラムですので何かお困りになりましたら以下のリンクから日本語フォーラムへお越しください。

https://community.adobe.com/t5/jp/ct-p/jp

 

 

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