결제 메일 오류

New Here ,
Nov 16, 2019 Nov 16, 2019

Copy link to clipboard

Copied

비회원 결제하면서 메일 입력할 때 메일을 잘못 입력했습니다.

포토샵을 구매했었습니다. 능숙하지 않아 다른 기본 앱들과 별 차이가 없어 취소하려고 했는데 없는 메일이라

결제가 진행이 안될거라 생각했습니다.

근데 결제가 뜨네요.

 

지금 어도바에 로그인시 메일로 본인 확인 같은 메일 보냈다며 로그인 자체가 안되고

구글에서는 로그인 하려면 없는 메일이라 뜨고

그 메일로 회원가입하려니 있는 메일이라 안된답니다.

결제 취소 어떻게 해야하나요

TOPICS
Account management

Views

68

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Most Valuable Participant ,
Nov 16, 2019 Nov 16, 2019

Copy link to clipboard

Copied

Google translate

You entered the wrong message when entering mail while paying for non-member payment.

I purchased Photoshop. I'm not good at it, so I didn't have much difference with other basic apps, so I tried to cancel it.

I thought the payment could not proceed.

But the payment comes up.

 

When I logged in to Adobe now, I sent an e-mail like identity verification.

Google doesn't allow me to log in

I'm not trying to sign up with that email.

How do I cancel my payment

This is a public forum, not the link to Adobe support
-other users here can't help with that specific problem
-please click the link below to contact Adobe staff to help
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines