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어도비 결제한지 일주일 좀 지났는네 환불해주세요

New Here ,
Jun 02, 2020

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어도비 결제 한지 1주일 좀 지났는데 프로그램 쓸 일이 없어져서 결제 취소하려고합니다

환불좀 부탁드립니다.

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어도비 결제한지 일주일 좀 지났는네 환불해주세요

New Here ,
Jun 02, 2020

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어도비 결제 한지 1주일 좀 지났는데 프로그램 쓸 일이 없어져서 결제 취소하려고합니다

환불좀 부탁드립니다.

Topics

Account management, Billing

Views

418

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New Here ,
Jun 02, 2020

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It's been a week since I paid for Adobe, but I don't have anything to use the program, so I'd like

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Adobe Community Professional ,
Jun 02, 2020

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Hello,

Sorry to hear that you are facing trouble but unfortunately you will not find the help you need at these forums. These are peer to peer forums and no one here has access to your account information and hence can't help. You will have to contact Customer Care for the resolution of your issue. Click on the following link
https://helpx.adobe.com/contact.html
Make sure you are logged into your AdobeID, cookies are enabled on your browser. Click on the chat icon on the bottom right.
Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

-Manan

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Adobe Community Professional ,
Jun 02, 2020

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Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use.  Requirements vary by product and platform so check each one.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Download and Install Creative Cloud Desktop App. 

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

 

Nancy O'Shea, ACP
Alt-Web.com

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Most Valuable Participant ,
Jun 02, 2020

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-or https://helpx.adobe.com/contact/phone.html

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Adobe Community Professional ,
Jun 02, 2020

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John T Smith가 말하는대로, 포럼에서는 계약 및 청구에 관한 절차는 완결하지 않습니다. 고객 센터에 연락해야합니다.

 

Adobe 도움말 센터

 

또는, 주문 후 14 일 이내에 다음 단계에서 취소하면 전액 환불됩니다.

Adobe 체험판 또는 구독 취소


TkfY(ACP),JAPAN

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