어도비 클라우드 구매 후 사용 불가능

New Here ,
Jan 18, 2021

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2021년 1월 6일 수요일 15:28에 학생용 어도비 클라우드를 결제했습니다. 23,100원이 결제 되었는데 구매 내역과 결제 내역에 떠있지 않았고, 무료체험으로 사용하다가 무료체험 기간이 끝나자 구매하라는 문구가 떴습니다. 제대로 사용할 수 있도록 조치 바랍니다.

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Mac, Problem or error

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Adobe Community Professional ,
Jan 18, 2021

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Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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