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오류

New Here ,
May 17, 2020

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제가 creative cloud desktop 한달이용권을 일주일전에 구매했는데 포토샵이 벌써 기한 만료랍니다.

어찌된일인가요 빨리 과제해야하는데 또다시 구매할수도없고;; 하 빨리 조치해주세요

 

Forum translation

I bought a creative cloud desktop a week ago, and Photoshop is already due.

I don't know if it's going to happen again. Please take action soon.

Topics

Billing, Creative Cloud

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오류

New Here ,
May 17, 2020

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제가 creative cloud desktop 한달이용권을 일주일전에 구매했는데 포토샵이 벌써 기한 만료랍니다.

어찌된일인가요 빨리 과제해야하는데 또다시 구매할수도없고;; 하 빨리 조치해주세요

 

Forum translation

I bought a creative cloud desktop a week ago, and Photoshop is already due.

I don't know if it's going to happen again. Please take action soon.

Topics

Billing, Creative Cloud

Views

376

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
May 17, 2020

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You will need to explain your problem better to get help solving it.

 

Please Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message (s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; the amount of RAM; etc

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Most Valuable Participant ,
May 17, 2020

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Are you having a payment problem?

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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