포토그래피 플랜 (photography plan)에 관해서

[승민111]

한국 분 계시면 이걸 읽어주세요

안녕하세요 저는 한국에서 대학을 다니고 있는 한국인 대학생입니다.

저는 외장메모리를 사서 서비스로 온 포토그래피 플랜 무료 이용 쿠폰을 사용해

기간이 지나면 플랜 취소를 하려고 했습니다. 하지만 제 생각과는 달리 이것을 취소하기 위해서는 조기 취소 수수료를 지불해야해서 의문점이 남겨 질문을 남깁니다. 저는 쿠폰을 이용했을때

이걸 취소하려면 수수료가 든다는 내용도 못들었고 몰랐습니다. 하지만 이건 불합리하다 생각하고 지금 문의를 남기는중입니다. 저는 이걸 플랜취소와 함께 이번달 아까 결제된 금액을 

환불받고싶습니다. 왜냐하면 전 이걸 취소해도 어도비 모든 프로그램을 정기 결제해서 사용중이기때문에 이것은 필요하지않기에 "조기취소 수수료를 내지않고 오늘 결제된 이번달 금액을 환불받고 싶습니다." 감사합니다. 

Hi, I am a student attending a university in Korea.
I was going to cancel the free photography plan.
But to cancel, we have to pay an early cancellation fee.
Questions remain before the cancellation.
I think this is really unreasonable.
I wouldn't have used it if I knew I had to pay an 'early cancellation fee' when I first used it.
I think this is unreasonable.
without paying an early cancellation fee, paid this month
I want to cancel the price and get a refund.
Because I already use all the cloud apps without using this function. If you saw this question, I want you to reply. Please.

[John T Smith · Accepted solution]

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html
-LOTS of screen pics of the terms https://community.adobe.com/t5/Get-Started/Creative-Cloud-One-Years-Subcription-help/td-p/10379854 in reply #4
-Purchasing FAQ https://community.adobe.com/t5/Get-Started/Purchasing-FAQ-How-do-I-purchase-a-Creative-Cloud-members...

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
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https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
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