환불바랍니다.

New Here ,
Jul 29, 2020 Jul 29, 2020

Copy link to clipboard

Copied

컴퓨터용량 없어서 한번도 다운받지도 못했는데 4개월 동안 결재되었어요.

환불요청합니다. 정기결제도 취소해주십시오

TOPICS
FAQ

Views

54

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Jul 29, 2020 Jul 29, 2020

Copy link to clipboard

Copied

Moving to the Account, Payment, & Plan forum from Photoshop

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 29, 2020 Jul 29, 2020

Copy link to clipboard

Copied

For refund rules, refer the following link
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
Try the following link for steps on how to cancel your subscription

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If it does not work then you will have to contact support. These are peer to peer forums and no one here has access to your account information. Click on the following link
https://helpx.adobe.com/contact.html
Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right.
Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

-Manan

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 29, 2020 Jul 29, 2020

Copy link to clipboard

Copied

choi ming, 안녕하세요.
이 커뮤니티는 요금에 관한 내용은 해결 불가능하므로, 고객에게 개별 상담해볼 필요가 있습니다.
(원칙은 이용 유무에 관계없이 청구는 계속되기 때문에 연간 계약하는 경우는 취소해도 환불이 없거나 나머지 기간의 50 %의 취소 수수료를 부과하는 경우가 있습니다. 첫 번째 14 일간은 초기 취소 전액 환불하는 제도가 있기 때문에 그 사이에 컴퓨터의 용량 부족으로 사용할 수없는 등의 것은 확인할 수있는 것입니다)

Adobe 도움말 센터


TkfY(ACP),JAPAN

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines