1 year subscription SCAM

[Katya5CD2]

Recently signed up to lightroom and didnt use it so I tried to cancel it and they offered another 2 months free so I accepted. No where did it say that I am signing up to a year subscription when this trial ends! Now I am trying to cancel and being cahrged 45 GBP?!? This is ridiculous. It is impossible to get a hold of someone to speak to. The chat options dont work and there is no email to contact. How do I contact adobe support??

[AxelMatt]

This is a public forum, not the link to Adobe support. 

Sorry, but we're normal users and we can't help with account and/or payment problems. 

Please click the link below to contact Adobe staff to help. 

  

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Click the chat icon in the lower right and type "agent" to get a human and not the chat bot. 

[John T Smith · Accepted solution]

>No where did it say

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html
-LOTS of screen pics of the terms https://community.adobe.com/t5/Get-Started/Creative-Cloud-One-Years-Subcription-help/td-p/10379854 in reply #4
-Purchasing FAQ https://community.adobe.com/t5/Get-Started/Purchasing-FAQ-How-do-I-purchase-a-Creative-Cloud-members...