My credit card has been charged 24.94 EUR every year for the past 4 years for ADOBE SYSTEM and ADOBE EXPORT. Judging from the date of first charge, the Adobe account that this is being charged to is an old email address for one of my previous employments, which I have not had access to for 4 years. As a result I cannot log in to this account to cancel as the email address has been cancelled by my previous employer. I request for refund of €99.76 (€24.94 x 4) and cancellation of my registry in your system. If an agent would like to reach out to me privately I can provide the email address under which the account was created.
Sorry to hear that you are facing trouble but unfortunately you will not find the help you need at these forums. These are peer to peer forums and no one here has access to your account information. You will have to contact Support for the resolution of your issue. Click on the following link https://helpx.adobe.com/contact.html Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right. Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers https://tinyurl.com/y7cfrr7y
Thanks for the info! I have clicked on the link but cannot find any way to contact customer support. The links for help all seem to loop around with no phone number or email address visible. Is there a particular link or phone number I should be using?