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60 Day trials for Students - COVID

New Here ,
Apr 08, 2020 Apr 08, 2020

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I was told by my school that if I installed Creative Cloud and made my account using my school email that I would get a 60 Day trial, but when I installed Audition and hit "Try" all I got was the 7 day. How can I unlock the full 2 months?

 

Thanks! 

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Account management

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correct answers 1 Correct answer

Adobe Employee , Apr 08, 2020 Apr 08, 2020

Estrojohn, I am sorry, but Nancy is correct, you will need to contact your school to verify how to access the membership that is provided.  I reviewed the e-mail address you used to post to this public discussion forum, and there is no membership associated with that account.

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Community Expert ,
Apr 08, 2020 Apr 08, 2020

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Contact your school's IT department and find out which ID and password you need to use.  This has to be set-up correctly at their end.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Apr 08, 2020 Apr 08, 2020

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Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + all other apps you intend to use.
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Download & install Creative Cloud desktop App first, followed by other CC apps.

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Employee ,
Apr 08, 2020 Apr 08, 2020

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Estrojohn, I am sorry, but Nancy is correct, you will need to contact your school to verify how to access the membership that is provided.  I reviewed the e-mail address you used to post to this public discussion forum, and there is no membership associated with that account.

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