Highlighted

ABO abgelaufen?

New Here ,
May 12, 2020

Copy link to clipboard

Copied

Hilfe!

Nichts funktioniert mehr. Ich kann kein Programm mehr öffnen? Ist mein ABO irgendwie abgelaufen? Wie kann ich sowas kontrollieren? Danke!

Tina

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

Topics

Account management, Activation, Billing, Creative Cloud, Installation

Views

730

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

ABO abgelaufen?

New Here ,
May 12, 2020

Copy link to clipboard

Copied

Hilfe!

Nichts funktioniert mehr. Ich kann kein Programm mehr öffnen? Ist mein ABO irgendwie abgelaufen? Wie kann ich sowas kontrollieren? Danke!

Tina

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

Topics

Account management, Activation, Billing, Creative Cloud, Installation

Views

731

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 12, 2020 0
Most Valuable Participant ,
May 12, 2020

Copy link to clipboard

Copied

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 12, 2020 1
TOVETINA LATEST
New Here ,
May 13, 2020

Copy link to clipboard

Copied

Thanks, its resolved.
Tina

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 13, 2020 0
Adobe Community Professional ,
May 12, 2020

Copy link to clipboard

Copied

Hi Tina,

 

geht mal zu deiner Kontoübersicht. Was wird da unter "Meine Abos" angezeigt? Dort sollte dein Abo aufgelistet sein. Klick dann auch mal auf "Abo verwalten"

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 12, 2020 1