ABO abgelaufen?

New Here ,
May 12, 2020

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Hilfe!

Nichts funktioniert mehr. Ich kann kein Programm mehr öffnen? Ist mein ABO irgendwie abgelaufen? Wie kann ich sowas kontrollieren? Danke!

Tina

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Account management, Activation, Billing, Creative Cloud, Installation

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1 Correct Answer

Most Valuable Participant , May 12, 2020
John T Smith Most Valuable Participant , May 12, 2020
This is a public forum, not the link to Adobe support-other users here can't help with an account problemBe sure to remain signed in with your Adobe ID before accessing the link below-you must also allow 'cookies' in your web browser for this to workhttps://helpx.adobe.com/contact/support.html-click the chat icon at the bottom right of the page to open a chat session-the chat icon looks like '3 dots inside a circle' at the lower right-type AGENT into the chat window to connect directly to a pers...

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Most Valuable Participant ,
May 12, 2020

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This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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TOVETINA AUTHOR LATEST
New Here ,
May 13, 2020

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Thanks, its resolved.
Tina

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Adobe Community Professional ,
May 12, 2020

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Hi Tina,

 

geht mal zu deiner Kontoübersicht. Was wird da unter "Meine Abos" angezeigt? Dort sollte dein Abo aufgelistet sein. Klick dann auch mal auf "Abo verwalten"

 

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