abo upgrade

New Here ,
Dec 01, 2019 Dec 01, 2019

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hello

i have abo for adobe acrobat.

during black friday campaign i would like to upgrade to complete adobe creative cloud version

is this possible?

 

thx for helping with your experience

josef

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Account management, Creative Cloud

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Adobe Community Professional ,
Dec 01, 2019 Dec 01, 2019

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josef_nikolause68526452, Good evening.
Although it is possible to change from a single plan to All Apps, it is necessary to cancel Acrobat, so consult with customer support.
If you cancel online, depending on the plan, you will not only get a cancellation fee of 50% of the remaining period, but you will not be able to switch because the plan can be used until the next billing date, so do not cancel Please!
If support is out of business hours, you will need to discuss the circumstances on the next business day and discuss whether Black Friday is applicable.

Adobe Help Center
***Contact us from “Contact us” Individual or Enterprise at the bottom of the page ***


TkfY(ACP),JAPAN

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New Here ,
Dec 01, 2019 Dec 01, 2019

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thx @Tacafy大尉

information is very helpful!

 

have a nice day!

 

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