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About payment.

New Here ,
Sep 02, 2020

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Photoshop money is being withdrawn from my account now. I can't see my plan in the account and I haven't been able to use Photoshop for more than 2 months and have been paying for it. The inquiry was not made in the first place, so I'm writing now. I want to cancel this plan and get a refund. The latest payment is on August 24.

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About payment.

New Here ,
Sep 02, 2020

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Photoshop money is being withdrawn from my account now. I can't see my plan in the account and I haven't been able to use Photoshop for more than 2 months and have been paying for it. The inquiry was not made in the first place, so I'm writing now. I want to cancel this plan and get a refund. The latest payment is on August 24.

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Problem or error

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24

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Adobe Community Professional ,
Sep 02, 2020

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For refund rules, refer to the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Adobe Community Professional ,
Sep 02, 2020

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Moving thread to the Account, Payment, & Plan forum from Photoshop

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