Accendently cancelled my subscription

New Here ,
Mar 18, 2020 Mar 18, 2020

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I accidentally cancelled my account, and have incurred the charge for the remaining months of this year would be 140€

 

I don'nt want to start a new subsciption and basically double pay. I just want my old subscipition back. 

 

Can anyone help since I can't get a hold of the support? 

 

 

thanks

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Account management, Activation, Billing, Creative Cloud, Exchange

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Most Valuable Participant ,
Mar 18, 2020 Mar 18, 2020

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This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...

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