access temporarily disabled because to many sign-ins?

New Here ,
Apr 05, 2020 Apr 05, 2020

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hi,

 

i downloaded all of adobes ios apps and signed in one after one and along the way i got this message while trying to sign-in: 'for security reasons your access is temporarily disabled. for more details, contact adobe customer support.'

 

can it be that it's because of the dozen of sign-ins?

 

*it happens in more than one app

 

ฅ^•ﻌ•^ฅ

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Most Valuable Participant ,
Apr 05, 2020 Apr 05, 2020

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This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

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LEGEND ,
Apr 05, 2020 Apr 05, 2020

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AFAIK you only have to Sign In to One App. That creates a License file of some type that other Apps Look for and use to verify your subscription to use that app.

 

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LEGEND ,
Apr 05, 2020 Apr 05, 2020

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It would also be a good idea to List the Adobe apps you are installing on your i Phone and or Pad.

 

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