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Accidentally cancelled my plan

Explorer ,
Apr 28, 2020 Apr 28, 2020

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I went ot upgrade my premiere pro plan to an all apps plan but i accidentally cancelled my plan and was charged an early cancellation fee. I would like to reverse what i have done so that i can purchase my new plan.

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Billing

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correct answers 1 Correct answer

Community Expert , Apr 28, 2020 Apr 28, 2020

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a pers

...

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Community Expert ,
Apr 28, 2020 Apr 28, 2020

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This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Explorer ,
Apr 28, 2020 Apr 28, 2020

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Thank you so much for your help!!!

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