Account/Billing Issues

[kimberlywrede]

For the third time I have gotten a notice that my account has been cancelled. I have a payment method on file. When I look at my account info it says that the next billing will be Jul 3 2020. Can't seem to talk to anyone at mission control. If something is wrong on my end, I'd like to know so I can fix this.

[kimberlywrede · Accepted solution]

OK, I think its resolved. I added a CC number for payment. There must have been an issue with paypal. They don't say why they are cancelling so its hard to know how to fix the problem. 

[Snowy Owl Two]

They keep trying to bill but don’t say what it’s for. I think I own my Adobe program so why keep billing for more? No phone number, no customer service. Risking this public posting.