Account/Billing Issues

Explorer ,
Sep 05, 2020 Sep 05, 2020

Copy link to clipboard

Copied

For the third time I have gotten a notice that my account has been cancelled. I have a payment method on file. When I look at my account info it says that the next billing will be Jul 3 2020. Can't seem to talk to anyone at mission control. If something is wrong on my end, I'd like to know so I can fix this.

TOPICS
Billing

Views

80

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Explorer , Sep 05, 2020 Sep 05, 2020
OK, I think its resolved. I added a CC number for payment. There must have been an issue with paypal. They don't say why they are cancelling so its hard to know how to fix the problem. 

Likes

translate

Translate

Translate
Explorer ,
Sep 05, 2020 Sep 05, 2020

Copy link to clipboard

Copied

OK, I think its resolved. I added a CC number for payment. There must have been an issue with paypal. They don't say why they are cancelling so its hard to know how to fix the problem. 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 19, 2021 Mar 19, 2021

Copy link to clipboard

Copied

They keep trying to bill but don’t say what it’s for. I think I own my Adobe program so why keep billing for more? No phone number, no customer service. Risking this public posting. 

 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines