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New Here ,
May 31, 2020

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Hi! I'm trying to find out details of my Adobe Creative Cloud -subscription but couldn't find anything on my account. It only says "You have no items available." I have had a school account and my studies ended last week and therefore I wouldn't have an actual need for Creative Cloud for now. I just need to get to know if I have some kind of binding period on my subscription.

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Account management, Creative Cloud

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Account information

New Here ,
May 31, 2020

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Hi! I'm trying to find out details of my Adobe Creative Cloud -subscription but couldn't find anything on my account. It only says "You have no items available." I have had a school account and my studies ended last week and therefore I wouldn't have an actual need for Creative Cloud for now. I just need to get to know if I have some kind of binding period on my subscription.

TOPICS
Account management, Creative Cloud

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628

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May 31, 2020 0
Adobe Community Professional ,
May 31, 2020

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You may need to contact your school.

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May 31, 2020 1
Adobe Community Professional ,
May 31, 2020

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Do you pay Adobe for the subscription or is it paid for by your school?

 

 

 

Nancy O'Shea, ACP
Alt-Web.com

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May 31, 2020 0
New Here ,
Jun 01, 2020

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I pay it by myself.

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Jun 01, 2020 0
Adobe Community Professional ,
Jun 01, 2020

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What do you mean by that statement?

 

Other asked WHERE do you pay the subscription cost not Who.

 

Do you pay the school or do you pay Adobe Directly?

If you pay Adobe directly then you have not used the correct Adobe ID to Sign into the Account you have been paying for.

 

But I would first contact the school and find out exactly what they can do for you as it is the schools original subscription you are signed up through.

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Jun 01, 2020 0
New Here ,
Jun 03, 2020

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Thank you! It's all sorted now 🙂

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Jun 03, 2020 0
Adobe Community Professional ,
Jun 04, 2020

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Please state how you resolved your problem so in the furure it can help others.

Thanks you.

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Jun 04, 2020 0