Account management

[borgesga23]

Hello, I am a student at eastern Connecticut state university and I am messaging this today because for some reason all the adobe apps are saying I have to start a free trail on the apps but I have an account on adobe. I'm signed in to my student account and it just got billed five days ago. So I'm a little confused on why its saying this because I've had an account since October and now its basically telling me I don't have an account. please help.

[John T Smith]

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membersh...
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html