Ok, so I got laid off from my job and now have to purchase my own CC license. Instead of attaching the new subscription to my personal account with my personal emial, I distractedly attached it to my old work email/account that was automatically signed in.
How can I cancel or transfer this subscription to my personal account?
Please help! Thanks.
Account management, CC FAQ, Creative Cloud, New user
This is a public forum, not the link to Adobe support -other users here can't help with an account problem Be sure to remain signed in with your Adobe ID before accessing the link below -you must also allow 'cookies' in your web browser for this to work https://helpx.adobe.com/contact/support.html -click the chat icon at the bottom right of the page to open a chat session -the chat icon looks like '3 dots inside a circle' at the lower right -type AGENT into the chat window to connect directly to a person rather than the AI Do be aware that Adobe's staffing is impacted by the virus, so wait times are long