I now have a new profile, so I can not activate my older CS5 on my other older MacBook 10.7.5 computer. This old CS5 is working on my newer MacBook with OS 10.14.6
The problem seems to be that my older profile from another server adress is not accassable so my newer profile does not recognise my older purchesas as far as in 1985 (PageMill) and other programs including my CS3 as well.
1st, CS3 is completely gone and dead... no more activations allowed
2nd, other users here are not able to help with moving your CS5 serial number to a new Adobe ID
This is a public forum, not the link to Adobe support -other users here can't help with an account problem Be sure to remain signed in with your Adobe ID before accessing the link below -you must also allow 'cookies' in your web browser for this to work https://helpx.adobe.com/contact/support.html -click the chat icon at the bottom right of the page to open a chat session -the chat icon looks like '3 dots inside a circle' at the lower right -type AGENT into the chat window to connect directly to a person rather than the AI . Also - beware of answering anyone who sends you a private message offering to "help" by selling you something https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...