Copy link to clipboard
Copied
Hello Support,
I have changed my PC and I had to reinstall Lightroom 6.14, but now I can't activate the program: too many installations, but the old PC is deleted and I can't deactivate the old copy any more.
Can someone please help me?
Greetings
-- followup---
I have contacted the hotline and everything went fine: LR works again 🙂
thank you all
Hi, you'd have to contact Adobe Customer Care, and ask them to reset the activations for your license... Then you can proceed with reactication.
You should be able to reach them via live online chat or possibly phone:
https://helpx.adobe.com/contact.html
Sorry we can't be of more help to you here!
*** Note that Adobe does not do support by email, so beware of scammers and answering anyone who sends you a private message via this forum. ***
Copy link to clipboard
Copied
Hi, you'd have to contact Adobe Customer Care, and ask them to reset the activations for your license... Then you can proceed with reactication.
You should be able to reach them via live online chat or possibly phone:
https://helpx.adobe.com/contact.html
Sorry we can't be of more help to you here!
*** Note that Adobe does not do support by email, so beware of scammers and answering anyone who sends you a private message via this forum. ***