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Adobe Account

New Here ,
Aug 23, 2020

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Adbode just took a payment out of my bank account, I pay for commercial use why is all my apps saying start trial and I have had this account over a year.

 

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Adobe Account

New Here ,
Aug 23, 2020

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Adbode just took a payment out of my bank account, I pay for commercial use why is all my apps saying start trial and I have had this account over a year.

 

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Adobe Community Professional ,
Aug 23, 2020

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Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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