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Adobe Acropro

Community Beginner ,
Jan 31, 2020

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What is going on with Adobe??? I have been charged $478.75 on a card I don't even use with Adobe for Acropro!!! The support was useless and I could not understand what the agent was saying. What is this ridiculous charge for?? Angry.

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Adobe Acropro

Community Beginner ,
Jan 31, 2020

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What is going on with Adobe??? I have been charged $478.75 on a card I don't even use with Adobe for Acropro!!! The support was useless and I could not understand what the agent was saying. What is this ridiculous charge for?? Angry.

Topics

Billing

Views

53

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
jane-e LATEST
Adobe Community Professional ,
Jan 31, 2020

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Hi

If you think it was credit card fraud and someone is using your credit card, then call your credit card company immediately.

 

This is a user forum and we cannot access your billing.

To contact Adobe Customer Care: 
https://helpx.adobe.com/contact.html
Click the chat icon in the lower right and type "agent" to get a human. Keep a copy of the chat.

 

If someone tries to contact you by PM, it's probably a spammer. Adobe staff have an Adobe badge and an employee tag.

 

~ Jane

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