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Adobe billing

New Here ,
Nov 30, 2019

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Hi I orded a year plan of Adobe Creative Cloud during the black friday sale, that reduction, in combination with me being a student, gave me a price of 15$/month. But now that I look at billings it says that I'll be paying 63$ monthly. What's up with that?

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Adobe billing

New Here ,
Nov 30, 2019

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Hi I orded a year plan of Adobe Creative Cloud during the black friday sale, that reduction, in combination with me being a student, gave me a price of 15$/month. But now that I look at billings it says that I'll be paying 63$ monthly. What's up with that?

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Billing

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84

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Most Valuable Participant ,
Nov 30, 2019

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This is a public forum, not the link to Adobe support
-other users here can't help with that specific problem
-please click the link below to contact Adobe staff to help
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

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Adobe Community Professional ,
Nov 30, 2019

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isda19gi, Hello.
There may be some Adobe error. I have heard that other people have similar issues.
Check with the contact person in the reply of John T Smith.


TkfY(ACP),JAPAN

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