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adobe creative cloud for college students

New Here ,
Sep 03, 2020

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Hi,

it is my first time using adobe creative cloud. I figured I needed it since a lot of my classmates recommended it. I was told that adobe creative cloud was free for college students. I went on the website to download it with the discounted price (at this point i was under the impression that students do have to pay $20/mo). so i put in my card information so it means that they will charge me once my free trial is done. once i logged into the creative cloud, it redirected me to my school's log in portal. is there any way i can remove my card details if there's a free version for college students?

 

thank you!

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Correct answer by John T Smith | Most Valuable Participant

Cancel what you have now

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

 

Contact your school to find out about a supplied subscription

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adobe creative cloud for college students

New Here ,
Sep 03, 2020

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Hi,

it is my first time using adobe creative cloud. I figured I needed it since a lot of my classmates recommended it. I was told that adobe creative cloud was free for college students. I went on the website to download it with the discounted price (at this point i was under the impression that students do have to pay $20/mo). so i put in my card information so it means that they will charge me once my free trial is done. once i logged into the creative cloud, it redirected me to my school's log in portal. is there any way i can remove my card details if there's a free version for college students?

 

thank you!

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

Cancel what you have now

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

 

Contact your school to find out about a supplied subscription

Topics

How to, Manage account, Services and storage

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63

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Sep 03, 2020 0
Most Valuable Participant ,
Sep 03, 2020

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Cancel what you have now

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

 

Contact your school to find out about a supplied subscription

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Sep 03, 2020 1
Adobe Community Professional ,
Sep 04, 2020

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No FREE version for College students unless the school you go to has a plan like that. I doubt your school does (or any school does).

 

As above Cancel ASAP.

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Sep 04, 2020 0
Most Valuable Participant ,
Sep 04, 2020

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Some schools pay for it and give it free to their students. Not free exactly, since your tuition is paying. Also, some schools offered it free during COVID lockdown. 

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Sep 04, 2020 0
Adobe Community Professional ,
Sep 04, 2020

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Nothing is free.  The student rate for Creative Cloud All Apps plan is 60% off for the first year only.

If your school pays for it, contact your school's IT dept.

 

 

Nancy O'Shea, ACP
Alt-Web.com

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Sep 04, 2020 0