Adobe Creative Cloud keeps signing me off on a MACBook Pro

New Here ,
Dec 16, 2020 Dec 16, 2020

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Adobe keeps signing me off and asks for me to log in about every 2-5min. I'm on a Mac ver 10.15.7; 2.7 GHz Quad-Core Intel i7; 16GB. I uninstall everything and reinstall. I read some of the comments from others that experience the same thing and nothing. I deleted the opm.db and the OOBE file in my library; nothing is working. I downloaded the LogCollector Tool, but I don't know where to send it. I haven't used my apps for a couple of weeks, and the problem started when I try to use them again. All apps were updated. I need help ASAP. 

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LEGEND ,
Dec 16, 2020 Dec 16, 2020

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Signing you out of this forum system or of the Adobe programs you are using?

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LEGEND ,
Dec 16, 2020 Dec 16, 2020

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Your post was moved over from the "Using the Community" forum, which is for getting help using this forum system, to a better forum.


I hope this helps. Best of luck to you.

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Adobe Employee ,
Dec 17, 2020 Dec 17, 2020

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ACDPhotographs, please see https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html, which lists several solutions that will correct the behavior you are encountering.

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