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Adobe for Enterprise cancel. Help plz...

New Here ,
Dec 07, 2019 Dec 07, 2019

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I want to cancel a subscription for Adobe for Enterprise, but it says "See what’s included in your plan and find out how to contact your administrator if you need to make changes." 

Do I have to contact my school? I am on a free trial and I do not want to pay.

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Account management , Billing

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correct answers 1 Correct answer

Community Expert , Dec 07, 2019 Dec 07, 2019

Did you give your credit card information to Adobe?

 

If no, contact your school

 

If yes, you need to contact support

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffi

...

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Community Expert ,
Dec 07, 2019 Dec 07, 2019

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Did you give your credit card information to Adobe?

 

If no, contact your school

 

If yes, you need to contact support

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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New Here ,
Aug 16, 2022 Aug 16, 2022

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plz cacell membership today.....now....thx   lch

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Community Expert ,
Aug 16, 2022 Aug 16, 2022

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This is a public forum with other users... go back up and read what I wrote to contact Adobe

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