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Adobe is scaming me

New Here ,
Jul 17, 2020

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I canceld the product on march yet they took money each month. What scam is this? This isnt alsot he first time this happens. I am glad I came back to my old bank account to see this.

Should I contact my lawyers and my bank now?

I didn't even use the product yet I got charged yet I did cancel the product.

Massiv scam.

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CC FAQ, Creative Cloud, Installation

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Adobe is scaming me

New Here ,
Jul 17, 2020

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I canceld the product on march yet they took money each month. What scam is this? This isnt alsot he first time this happens. I am glad I came back to my old bank account to see this.

Should I contact my lawyers and my bank now?

I didn't even use the product yet I got charged yet I did cancel the product.

Massiv scam.

Topics

CC FAQ, Creative Cloud, Installation

Views

39

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jul 17, 2020

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Maybe your credit card number was stolen and used by someone else without your knowledge.

Contact your bank.  Have them cancel your card to further charges and issue you a new one.

 

Nancy O'Shea, ACP
Alt-Web.com

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Adobe Community Professional ,
Jul 18, 2020

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This forum system is not a direct link to Adobe support.
We are just users like you and can't help with account questions.
You need to contact Adobe directly through the Chat system at the link below.

https://helpx.adobe.com/contact/support.html

Select the chat icon at the bottom right of the page to open a chat session.
Type in AGENT into the chat window to connect directly to a person rather than the AI System.


Best of Luck

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