Adobe Knowhow access

New Here ,
Mar 30, 2020 Mar 30, 2020

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I am growing continuously more disappointed in the fact that I know longer have access to a great amount of great quality content that I purchased through the Adobe Knowhow program. I understand that Adobe Knowhow was discontinued some time ago but users were promised a means of continued access to the content. I tried to ask others in the eLearning forums and was directed here. I purchased a lifetime access product and would very much appreciate being able to use it. I am not the only one with this issue and any help would be greatly appreciated.

 

Thank you

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Adobe Community Professional ,
Mar 31, 2020 Mar 31, 2020

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Hi,

 

Please see this previous post from the Adobe KnowHow Team:

 

https://blogs.adobe.com/elearning/2017/12/adieu-adobe-knowhow-see-you-on-the-other-side.html

 

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New Here ,
Apr 06, 2020 Apr 06, 2020

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Hello

Thank you for your response. Inak sorry for my delayed response. I have read this post and cannot contact the OP because it seems he is no longer employed with Adobe. Unfortunately I also never received any follow up information. Also, I am not the only user that did not receive this information. Do you recommend any particular department that I can contact by phone? Such as a licensing representative or someone similar to the OP in the link you provided

 

Thank you for again

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Adobe Community Professional ,
May 20, 2020 May 20, 2020

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The best we could suggest is to contact Adobe Customer Care directly, explain the situation, and see what (if anything) they could do for you:

 

https://helpx.adobe.com/contact.html

 

Not sure though; it may be something they can do little about at this point.

 

Sorry we can't be of more assistance here!

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