Adobe offering discounts? or help with pricing during pandemic?

[davidb68109152]

Has anyone heard of adobe discounting during the pandemic?  

We are only doing about 1/5 the work we use to do,   but still paying full price.

I thought we were in this together...???

[AxelMatt]

There's no official statement from Adobe about discounting. If you are an individual subscriber and you are having financial issues because of the pandemic, Adobe may waive subscription fees for a couple of months. This is not an official policy and seems to be handled on an individual basis. There is no guarantee that your fees will be reduced or waived.

This is a public forum, not the link to Adobe support.

Sorry, but we're normal users and we can't help with account and/or payment questions or problems.

Please click the link below to contact Adobe staff to help.

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

[Nancy OShea]

See links below. 

Adobe's response to Covid-19

Adobe enables distance learning globally...

FREE access to Adobe Connect (web conferencing software) for 90 days.

Special Customer Programs

I understand that on a case-by-case basis, some subscribers have been granted payment deferments.  However, you must contact Adobe directly about that. 

https://helpx.adobe.com/contact.html