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Adobe offering discounts? or help with pricing during pandemic?

Community Beginner ,
Apr 24, 2020

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Has anyone heard of adobe discounting during the pandemic?  

We are only doing about 1/5 the work we use to do,   but still paying full price.

I thought we were in this together...???

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Adobe offering discounts? or help with pricing during pandemic?

Community Beginner ,
Apr 24, 2020

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Has anyone heard of adobe discounting during the pandemic?  

We are only doing about 1/5 the work we use to do,   but still paying full price.

I thought we were in this together...???

Topics

Billing

Views

195

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Apr 24, 2020

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There's no official statement from Adobe about discounting. If you are an individual subscriber and you are having financial issues because of the pandemic, Adobe may waive subscription fees for a couple of months. This is not an official policy and seems to be handled on an individual basis. There is no guarantee that your fees will be reduced or waived.

 

This is a public forum, not the link to Adobe support.

Sorry, but we're normal users and we can't help with account and/or payment questions or problems.

Please click the link below to contact Adobe staff to help.

 

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

 

 

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Adobe Community Professional ,
Apr 24, 2020

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See links below. 

Adobe's response to Covid-19

 

Adobe enables distance learning globally...

 

FREE access to Adobe Connect (web conferencing software) for 90 days.

 

Special Customer Programs

 

I understand that on a case-by-case basis, some subscribers have been granted payment deferments.  However, you must contact Adobe directly about that. 

https://helpx.adobe.com/contact.html

 

Nancy O'Shea, ACP
Alt-Web.com

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