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Adobe Stock Order CANCEL!!

New Here ,
Aug 29, 2020

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Hello guys! Please help! I didnt want to subscribe the Adobe Stock ! But I did it! 

Now it says it's on demand! I cant stop it and it charged to me 23 bucks! I want to cancel but i cant! And i want my money back! Is there a way for it ? Thank you

 

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

>I didnt want to subscribe the Adobe Stock ! But I did it!

 

How do you go through the screens to enter your information and not know you are subscribing?

 

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Billing

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Adobe Stock Order CANCEL!!

New Here ,
Aug 29, 2020

Copy link to clipboard

Copied

Hello guys! Please help! I didnt want to subscribe the Adobe Stock ! But I did it! 

Now it says it's on demand! I cant stop it and it charged to me 23 bucks! I want to cancel but i cant! And i want my money back! Is there a way for it ? Thank you

 

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

>I didnt want to subscribe the Adobe Stock ! But I did it!

 

How do you go through the screens to enter your information and not know you are subscribing?

 

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Topics

Billing

Views

34

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 29, 2020 0
Most Valuable Participant ,
Aug 29, 2020

Copy link to clipboard

Copied

>I didnt want to subscribe the Adobe Stock ! But I did it!

 

How do you go through the screens to enter your information and not know you are subscribing?

 

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Translate

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Report

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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