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Does anyone know an email address or way of getting support from Adobe? I cant believe they just promote that one user helps another out without Adobe getting involved.
I managed to track down a telephone number but it just goes on hold for 30mins plus.
No, there is no email address. You can keep holding, or try CHAT. Or ask us of course, if it isn't about billing/accounts.
What kind of support do you need?
For questions about product usage 24/7, ask in these user-to-user forums. You're likely to get a much quicker answer.
For billing & account issues, online chat works best.