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Adobr do not answer the UK support telephone

New Here ,
Feb 24, 2020

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Does anyone know an email address or way of getting support from Adobe? I cant believe they just promote that one user helps another out without Adobe getting involved.

 

I managed to track down a telephone number but it just goes on hold for 30mins plus.

 

Any ideas?

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Account management

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Adobr do not answer the UK support telephone

New Here ,
Feb 24, 2020

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Does anyone know an email address or way of getting support from Adobe? I cant believe they just promote that one user helps another out without Adobe getting involved.

 

I managed to track down a telephone number but it just goes on hold for 30mins plus.

 

Any ideas?

Topics

Account management

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88

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Most Valuable Participant ,
Feb 24, 2020

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No, there is no email address. You can keep holding, or try CHAT. Or ask us of course, if it isn't about billing/accounts.

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Adobe Community Professional ,
Feb 24, 2020

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What kind of support do you need? 

 

For questions about product usage 24/7,  ask in these user-to-user forums.  You're likely to get a much quicker answer.

 

For billing & account issues, online chat works best.

  1. Log-in with your Adobe account below. 
    https://helpx.adobe.com/contact.html
  2. Cick the chat bot icon (lower right). 
  3. Type AGENT followed by enter key. 
  4. If that doesn't work, try again with a different device/browser that accepts cookies and does not have script blockers.

 

Nancy O'Shea, ACP
Alt-Web.com

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