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All apps upgrade from Photography Plan

New Here ,
Sep 19, 2020 Sep 19, 2020

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I've had the photography plans for some time and use Lightroom Classic on my desktop and edit in the iOS apps. This has been very useful. I upgraded to the all apps subscription expecting this to be able to continue as a work-flow. But, according to the apps my subscription has now expired.

 

Is this correct? I can still edit and Sync online from Lightroom Classic. But, I'm unable to use Lighroom on my ipad to edit these photos without paying for the premium service?

 

 

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Account management , Billing

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correct answers 1 Correct answer

Community Expert , Sep 19, 2020 Sep 19, 2020

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html
This part copied from Nancy_OShea
1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Av

...

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Community Expert ,
Sep 19, 2020 Sep 19, 2020

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Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membersh...
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html
This part copied from Nancy_OShea
1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

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