Annual All-Apps subscription Cyber Deal

New Here ,
Dec 05, 2019 Dec 05, 2019

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Hello!  This is my first post, so sorry if it's not in the right category or whatever...

_________________________________

So, I have one month left in my All-Apps subscription.  Obviously, I don't want to pay the ridiculous $650 in January, when there's a "deal" (still overpriced) going on right now that I JUST noticed, and it ends today.  Since I'm still subscribed, I'm not eligeble for this offer.

 

My questions are:

  • Will it be as simple as canceling my current subscription, or will that be a long dragged out process that will take longer than a day to go through?
  • If this is a quick process, and I'm then able to grab the cyber deal, will I also be credited for the remaining month on this subscription, or will that just get eaten up by the hungry Cloud?

 

Please let me know ASAP, as this is the last day of the deal!

Thank you!

Edit:  Oh... Apparently this isn't my first post.  It's just been years.  lol

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Account management, Billing, Creative Cloud, New user

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correct answers 2 Correct Answers

Most Valuable Participant , Dec 05, 2019 Dec 05, 2019
It’s an offer for NEW users, not the likes of us, so Adobe could choose to refuse it to you whatever clever strategy you try. If you are determined to try, be aware there may be an early cancellation fee (quite the opposite of getting a credit), and you can expect to lose everything you stored in the cloud. 

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Adobe Community Professional , Dec 05, 2019 Dec 05, 2019
Since you already have an All Apps plan: you don't qualify for the Cyber-discount.  It's for new customers only. cancelling early will incur a penalty fee -- 50% of remaining months. Sorry but this offer is not for you.      

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Most Valuable Participant ,
Dec 05, 2019 Dec 05, 2019

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It’s an offer for NEW users, not the likes of us, so Adobe could choose to refuse it to you whatever clever strategy you try. If you are determined to try, be aware there may be an early cancellation fee (quite the opposite of getting a credit), and you can expect to lose everything you stored in the cloud. 

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New Here ,
Dec 05, 2019 Dec 05, 2019

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Well, that's a bummer.   Guess I'll just continue my current subscription.  

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Adobe Community Professional ,
Dec 05, 2019 Dec 05, 2019

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Since you already have an All Apps plan:

  1. you don't qualify for the Cyber-discount.  It's for new customers only. 
  2. cancelling early will incur a penalty fee -- 50% of remaining months.

Sorry but this offer is not for you.

 

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Dec 05, 2019 Dec 05, 2019

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Thanks for the clarification. 

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